Salesforce AP-204

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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

Which are the two primary use cases for performing an in-store survey?

A. Gathering feedback from customers, consumers shoppers, and staff
B. Gathering point of sale data
C. Gathering data on promotions, inventory requirements and product quality
D. Gathering data on inventory reconciliation
E. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5

Question 2

United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?

A. Maintain the product catalog in Communications Cloud and periodically synchronize to the web channels automatically.
B. Manage the product catalog internally using Communications Cloud and use Cart APIs to expose the product catalog to web via OmniOut.
C. Introduce a new product catalog primary application that will synchronize both Communications Cloud and the web channels when updates occur.
D. Maintain the product catalog in Communications Cloud Enterprise Product Catalog and use Digital Commerce APIs to extract the catalog to the web channels.

Question 3

Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A. Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
B. Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
C. Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
D. Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.

Question 4

How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

A. The photo is sent directly to the manager's email
B. The photo is linked to the visit record
C. The photos Inked to the asset record
D. The photo is linked to the asset check task

Question 5

Which two levels can promotions be defined within the Consumer Goods Cloud?

A. Retail Store Group
B. Product Category
C. Account
D. Product
E. Retail Store

Solutions: