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IBM Midrange Storage Technical Support V4 : C9020-461

C9020-461

Exam Code: C9020-461

Exam Name: IBM Midrange Storage Technical Support V4

Updated: Sep 07, 2026

Q&A Number: 64 Q&As

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IBM C9020-461 Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Maintenance- Firmware and software upgrades
- Backup and restore operations
- System monitoring and health checks
Topic 2: Troubleshooting and Support- Diagnosing storage system issues
- Performance troubleshooting
- Failure recovery procedures
Topic 3: Installation and Configuration- Initial system setup and configuration
- Storage provisioning and volume management
- Host connectivity configuration (FC/iSCSI)
Topic 4: Midrange Storage Concepts- Storage system components and functionality
- IBM midrange storage architecture overview
- RAID concepts and data protection mechanisms
Topic 5: Performance and Optimization- Capacity planning and optimization
- Performance monitoring tools and metrics

IBM Midrange Storage Technical Support V4 Sample Questions:

Question 1

A customer requests that a sales specialist demonstrate the performance improvement that will be achieved on the Windows environment with a proposed IBM Storwize V7000 with Easy Tier.
Which type of Windows data should the sales specialist gather from the customer?

A. esxtop reports
B. Performance Monitor
C. PT Reports
D. iostat


Question 2

To meet a customer's capacity requirements you propose the IBM DCS3860storage system.
Which host interface adapter cards come as a standard feature?

A. 10 GB Ethernet port Host Interface Card
B. 8 GB FC port Host Interface Card
C. 6 GB SAS port Host Interface Card
D. 40 GB Infiniband port Host Interface Card


Question 3

A customer has a mission-critical applicationthat has a mixed workload of varying access demands. The performance is not meeting its business objective. The IBM Business Partner offered an IBM Storwize V7000 system with SSDs and HDDs.
Which license allows this customer to automatically move moderately used data to the HDDs?

A. Easy Tier license
B. Remote Mirror license
C. Compression license
D. Flash Copy license


Question 4

Which open standard provides a web based self-service portal to interact with underlying services such as launching an instance, assigning IP addresses, and configuring access controls?

A. IBM Spectrum Scale
B. OpenStack
C. IBM Dig Insights
D. OpenPower


Question 5

A customer has a FlashSystem 840 installed with 12 TB of capacity (8 x 2 TB flash modules, RAID 5). The storage solution was purchased for a project that has now been completed and the customers plan is to install additional flash modules and deploy this device to a new project and has asked for you recommendations.
Which advice should be given to this customer?

A. TheFlashSystem 840 is factory sealed and cannot be upgraded.
B. TheFlashSystem 840 supports only same capacity flash modules and the upgrade is data destructive.
C. TheFlashSystem 840 can support mixed capacity flash modules and additional new capacity is automatically rebalanced and available on the system.
D. TheFlashSystem 840 can support mixed capacity flash modules and the upgrade is data destructive.


Solutions:

Question 1
Answer: D
Question 2
Answer: A
Question 3
Answer: A
Question 4
Answer: B
Question 5
Answer: C

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