Pegasystems PEGACPSSA24V1

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Pegasystems PEGACPSSA24V1 Exam Syllabus Topics:

Pegasystems Certified Pega Senior System Architect 24 Sample Questions:

1. An agent is configured to run at a 600-second interval with a maximum number of entries set to 50. There are 75 entries in the scheduled queue. If the agent runs at 2:30 P.M., when does the agent run again?
Response:

A) Depends on the number of nodes in the cluster
B) 600 seconds after the last run started
C) 600 seconds after the agent activity processes 50 entries
D) One hour after the last run because the master agent runs only once per hour

2. As part of an employee resignation case, the HR business partner assigned to the employee's department must perform an exit interview. You create a work party called HR Partner to model the HR business partner. HR Partner should be an instance of the ____________________ class or one of its descendants.
Response:

A) Data-Party
B) Data-Party-Org
C) Data-Party-Person
D) Data-Party-Operator

3. Your team is building an application for a contact center that handles a variety of customer requests. Business policies require that each customer interaction be conducted with the most appropriate next available Customer Service Representative (CSR).
What is the best way to implement this requirement?
Response:

A) Use a To Leveled Group router and Pega's Get Next Work functionality
B) Use a ToWorklist router and Pega's Get Next Work functionality
C) Use a ToWorkGroup router and Pega's Get Next Work functionality
D) Use a To Work basket router and Pega's Get Next Work functionality

4. In which situation would you most likely create a work party?
Response:

A) To capture information about a beneficiary on an insurance policy
B) To correspond with a customer regarding a complaint
C) To identify the party responsible for a case throughout a stage
D) To indicate the party responsible for approving a case

5. Which description is most accurate for skimming and lock and roll versioning options?
Response:

A) Skimming is most efficient for major and minor updates. Lock and roll is most useful for patches.
B) Skimming saves checked out rules. Lock and roll does not save checked out rules.
C) Skimming carries blocked rules forward. Lock and roll does not carry blocked rules forward.
D) Pega provides a skimming wizard but not a lock and roll wizard.

Solutions: