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Salesforce NP-Con-101

NP-Con-101

Exam Code: NP-Con-101

Exam Name: Salesforce Certified Nonprofit Success Pack Consultant

Updated: Oct 11, 2026

Q&A Number: 269 Q&As

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design20%- Architecture Design
  • 1. Align solutions to nonprofit business requirements
    • 2. Design scalable nonprofit data models
      Topic 2: Domain Expertise20%- Nonprofit Solution Identification
      • 1. Trailhead, AppExchange, and Community resources
        • 2. Fundraising and donor management solutions
          • 3. Program and volunteer management solutions
            • 4. Marketing and engagement solutions
              Topic 3: Integration and Data Management15%- Data Handling
              • 1. Data import and migration strategies
                • 2. Data quality and deduplication concepts
                  Topic 4: Implementation Strategies and Best Practices- NPSP Configuration and Setup
                  • 1. Install and configure Nonprofit Success Pack
                    • 2. Household Account Model implementation
                      - Project Delivery
                      • 1. Consulting best practices for nonprofit implementations
                        • 2. Risk identification and mitigation
                          Topic 5: Analytics5%- Reporting and Insights
                          • 1. Salesforce reporting for nonprofits
                            • 2. Campaign tracking and engagement measurement

                              Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

                              Question #1
                              A nonprofit organization wants to integrate its event management system and Salesforce. The organization wants to automatically send event and event attendee data from its event management system and create Campaigns and Campaign Members in Salesforce on a daily basis. What should the consultant recommend?

                              A. Consider using a middleware tool to integrate the event management system with Salesforce
                              B. Export Campaign and Campaign Member information and import into the event management system
                              C. Consider using Salesforce Connect
                              D. Export event and event attendee information to the NPSP Import Template and import into Salesforce


                              Question #2
                              A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?

                              A. Specify a My Domain login policy for its Salesforce instance
                              B. Specify a Trusted IP Range for each user
                              C. Add IP ranges on user profiles
                              D. Set up two-factor authentication


                              Question #3
                              A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
                              How should the consultant configure the Program Management Module?

                              A. Create a Program Cohort record for each family and select the Program on the record.
                              B. Create a Program Engagement record and select each family's Household Account.
                              C. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
                              D. Create a Program Engagement record and select the head of each family's household for the Contact.


                              Question #4
                              A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.
                              Which component is a key process of the Lean Governance Framework?

                              A. Executive buy-m
                              B. End user management
                              C. Power user feedback
                              D. Software Development Lifecycle


                              Question #5
                              A consultant has is encountering an issue when configuring Nonprofit Cloud Case Management and wants to know if it is a documented issue.
                              Where should the consultant look first to confirm if it is a known product issue?

                              A. Salesforce Trust Site
                              B. Trailblazer Community
                              C. Salesforce Help
                              D. AppExchange


                              Solutions:

                              Question #1
                              Correct Answer: A
                              Question #2
                              Correct Answer: D
                              Question #3
                              Correct Answer: D
                              Question #4
                              Correct Answer: D
                              Question #5
                              Correct Answer: C

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