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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Messaging & Customer Scenarios | - Competitive positioning and objections handling - Industry use cases |
| Topic 2: Licensing, Pricing & Deployment | - Cloud deployment considerations - Subscription models |
| Topic 3: IBM SmartCloud for Social Business Overview & Value Proposition | - Cloud collaboration concepts - Product positioning and business value |
| Topic 4: IBM SmartCloud for Social Business Features | - Social networking and enterprise collaboration tools - Email, collaboration, and file sharing services |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. When an order is placed, the seller must provide what additional information before the order can be provisioned?
A) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
B) A secondary credit card in case the customer forgets to pay their bill
C) A mobile phone number
D) A customer reference
2. How should a business partner create an IBM SaaS sales quote?
A) By hand-typing a quote using IBM Lotus Symphony
B) By calling their distributor
C) By using Global Partner Portal
D) By using the Partner Guided Selling tool on Passport Advantage Online
3. What is the Social Business Toolkit?
A) A single API toolkit for integrating apps with the IBM Social Business offerings
B) Documentation of social accounting principles
C) A reference architecture for configuring SmartCloud Notes
D) A business template for social contract negotiations
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A |
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