ISEB ITILF2011

Certification Topics of ISEB ITILF2011 Exam

Topics covered in the Certification exam are covered in the following percentages:

• Defining service requests with operational support systems. 40
• Management of people, processes, and technology 30%
• Service strategy for Business Continuity and Service Availability 20%
• Specifying and implementing standards for service support 15%
• Business value chartering and service contract management 20%
• Quality management for business continuity and incident management 15%

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For more information about the ISEB ITILF2011 Exam visit the following reference link:

ISEB ITILF2011 Exam's Reference link

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Following is the info about the Passing Score, Duration & Questions for the ISEB ITILF2011 Exam

• The passing score: 200
• Time Duration: 90
• Languages: English
• Number of Questions: 50

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