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Nortel 920-159

920-159

Exam Code: 920-159

Exam Name: Ncss callpilot 2.x/3.0

Updated: Aug 21, 2026

Q&A Number: 140 Q&As

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Nortel 920-159 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance, Troubleshooting & Security15%- Backup, Restore & Disaster Recovery
- System Monitoring & Log Analysis
- Common Faults & Troubleshooting Steps
- Security Settings & Access Control
Topic 2: Messaging & Call Handling Features20%- Unified Messaging & Email Integration
- Voice Messaging & Auto-Attendant
- Outcalling & Notification Services
- Call Routing & Dialing Plans
Topic 3: CallPilot System Overview & Architecture20%- Integration with Meridian 1 / CS1000
- Software Architecture & Licensing
- Hardware Components & Server Models
Topic 4: User & Mailbox Administration20%- Mailbox Creation & Configuration
- Class of Service & Feature Assignment
- Personal Options & Greetings Setup
- Group Lists & Distribution Lists
Topic 5: Installation & Initial Configuration25%- Pre-installation Requirements & Planning
- Basic System Setup & Administration
- Network Configuration & IP Connectivity
- Software Installation & Upgrade Procedures

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