Avaya 37820X

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

A) Basic
B) Plus
C) Platinum
D) Business

2. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A) More tech savvy workers are working in the midsize segment.
B) Employees want access to tools to be more self-sufficient.
C) Employees are requesting company provided mobile devices.
D) The number of users outside of the office is increasing.

3. You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A) 400 Telephony users and 235 UC users
B) 410 Telephony users and 225 UC users
C) 200 Telephony users and 435 UC users
D) 210 Telephony users and 425 UC users

4. For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

A) Live broadcast for 750 viewers
B) Web browser connectivity
C) Video room systems as participants
D) Recording and playback

5. Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A) Create personal short codes.
B) Button programming
C) Modify their personal directory.
D) Correct their personal entry in the system directory.

Solutions: