Avaya 33160X

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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. During the upgrade to Avaya Workforce Engagement R20.X the thechnician is exporting the configuration of Data Center Zone to an xml file. What information is included in this XML file?

A) Security settings
B) Enterprise Settings
C) Servers role
D) Site servers

2. Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)

A) It is required for Scorecards Reports
B) It is required for System logging reports
C) It is required for Customer Feedback reports
D) It is required for Workforce Management (WFM) reports.
E) It is required for Forecasting and Scheduling Reports

3. The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?

A) That the wlsvcX64.exe process didn 't reach the memory required.
B) That the security settings on Internet Explorer 11 allows Access to multiple servers.
C) That the beasvcX64.exe process didn 't reach the memory required
D) That there is no connection via WIFI.

4. Which three statements describe the prerequisites for installing Avaya Workforce Engagement server in deployment level 3,4 or 5? (choose three).

A) Date center zone servers, service user and group account, must all be members of the domain 's Active Directory.
B) Date center servers can be split in multi-domain forests.
C) The Framework components can be installed in a workgroup environment.
D) The Framework components need to be installed using a domain account with loca administrator privileges in the Framework server.
E) The Framework components can be installed using a Management Service Account (MSA).

5. The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

A) Capture service
B) Desktop resource
C) EIM
D) Screen capture

Solutions: