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IBM 00M-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Commerce Solutions Portfolio Overview | - Order Management capabilities overview - IBM Commerce Solutions positioning |
| Topic 2: IBM Sterling Order Management Fundamentals | - Order lifecycle and orchestration - Fulfillment and inventory coordination - Integration with enterprise systems |
| Topic 3: Commerce Selling Scenarios | - B2B and B2C selling models - Industry use cases (retail, manufacturing, telecom) |
| Topic 4: Solution Positioning and Value Selling | - Customer pain points and IBM value proposition - Competitive differentiation |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
1. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?
A) Selling and fulfillment across channels.
B) Sourcing and procurement of goods and services.
C) Servicing customer needs across multiple channels.
D) Personalization and marketing across all channels.
2. What types of changes CANNOT be done in the CPQ on Cloud deployment mode?
A) Extend DB
B) UI stylesheets
C) Interfaces to 3rd party software packages.
D) Configuration of foundation and channels.
3. How does WebSphere Commerce support the business need of running multiple sites or micro-sites?
A) Starter store sites
B) Widgets
C) Site Management Tools
D) Extended sites
4. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?
A) Global InventoryVisibility
B) Marketing
C) Product Configurator
D) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.
E) Pricing and Promotions
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A |


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