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What is the duration of the 3301 Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Passing Score 70%
- Number of Questions: 60
Reference: https://downloads.avaya.com/css/P8/documents/100142082
Avaya 3301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance Procedures | 20% | - Backup and restore operations - Routine system maintenance - Software updates and patches |
| Topic 2: High Availability & Business Continuity | 20% | - Disaster recovery procedures - Redundancy and failover mechanisms |
| Topic 3: Troubleshooting Tools & Methodology | 15% | - Diagnostic tools and log analysis - Systematic troubleshooting approach |
| Topic 4: Troubleshooting Core Components | 30% | - Messaging and reporting services - Contact Center applications and services - Contact Center Manager Server (CCMS) - Communication Manager |
| Topic 5: Avaya Aura Contact Center Architecture | 15% | - Core components overview - System integration and dependencies |
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