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CompTIA 220-1202

220-1202

Exam Code: 220-1202

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Jul 27, 2026

Q&A Number: 444 Q&As

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems28%- Windows tools and utilities
  • 1. Manage disks and partitions
  • 2. Use Task Manager and Device Manager
  • 3. Use Command Prompt and PowerShell
- OS installation and configuration
  • 1. Install and configure Windows
  • 2. Configure macOS and Linux
  • 3. Manage mobile operating systems
- File systems and maintenance
  • 1. Manage file systems and permissions
  • 2. Configure backup and recovery
  • 3. Perform OS updates and upgrades
Topic 2: Security28%- Security best practices
  • 1. Apply least privilege principles
  • 2. Implement physical security measures
  • 3. Perform data destruction and disposal
- Security fundamentals
  • 1. Configure wireless security
  • 2. Implement authentication and access controls
  • 3. Apply encryption technologies
- Threat prevention
  • 1. Prevent phishing and social engineering
  • 2. Detect and remove malware
  • 3. Secure end-user devices
Topic 3: Software Troubleshooting23%- Security-related troubleshooting
  • 1. Recover compromised systems
  • 2. Resolve unauthorized access issues
  • 3. Identify malware symptoms
- Mobile and application troubleshooting
  • 1. Fix application crashes and freezes
  • 2. Resolve connectivity problems
  • 3. Troubleshoot mobile OS issues
- Operating system troubleshooting
  • 1. Resolve boot and startup issues
  • 2. Troubleshoot performance problems
  • 3. Fix application and driver errors
Topic 4: Operational Procedures21%- Backup and disaster recovery
  • 1. Verify data integrity
  • 2. Perform disaster recovery procedures
  • 3. Implement backup strategies
- Documentation and professionalism
  • 1. Maintain accurate documentation
  • 2. Follow change management procedures
  • 3. Use professional communication skills
- Safety and compliance
  • 1. Handle hazardous materials properly
  • 2. Understand environmental impacts
  • 3. Follow workplace safety procedures

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?

A) Authenticator
B) Hardware token
C) SMS
D) Call


2. A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?

A) Explain the issue and the need for collaboration.
B) Ask the user to submit a formal complaint about the issue.
C) Continue working on the issue independently.
D) Transfer the user to the next tier.


3. A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician explains that a few settings are needed to allow the folder to appear. Which of the following should the user do to be able to see the folder? (Choose two.)

A) Set the view extensions to "on".
B) Open File Explorer.
C) Check the box to view hidden files.
D) Adjust the display properties.
E) Open the root drive properties.
F) Configure the system settings.


4. Which of the following security measures addresses the issue of information exfiltration?

A) SAML
B) MDM
C) IAM
D) DLP


5. A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

A) The user does not have Wi-Fi enabled.
B) The mobile device storage is full.
C) The bandwidth is not fast enough.
D) The website's subscription has run out.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: B,C
Question # 4
Answer: D
Question # 5
Answer: C

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